Terms of Service

Acceptance of terms

By using OptioHire’s website or platform, you agree to these terms. If you are using OptioHire for an organisation, you confirm you have authority to bind that organisation. If you do not agree, do not use the service.

Description of the service

OptioHire is a hiring platform that receives applications, scores candidates against role requirements, supports shortlisting, interview scheduling, and outcome communication. Features available to you depend on your account type and plan. See Pricing for plan structure.

Account responsibilities

Employer and HR accounts must keep login details secure, use the product only for legitimate hiring, and treat candidate data as confidential. Candidate accounts must provide information that is accurate to the best of their knowledge. Institution accounts are responsible for authorised staff access and for how cohort data is used inside their organisation. You are responsible for activity under your account.

Acceptable use policy

You may not use OptioHire to discriminate unlawfully, scrape or resell candidate data, probe the system for vulnerabilities except through a reported security concern, or interfere with other customers’ use of the platform. We may suspend access that violates this policy.

Data ownership and candidate data handling

Employers and institutions retain responsibility for the hiring processes they run. Candidate personal data is handled as described in the Privacy Policy. OptioHire does not sell candidate information. You must only upload data you are entitled to process.

Payment terms and cancellation

Paid plans bill according to the plan you select. Free trials convert only after the trial period described at signup. You can upgrade, downgrade, or cancel from account settings as described on Pricing. Fees already incurred are not refunded unless required by law. Exact price points will be confirmed before paid billing is offered publicly.

Limitation of liability

OptioHire assists hiring decisions; humans remain responsible for who is hired. To the extent permitted by Kenyan law, Cres Dynamics and OptioHire are not liable for indirect or consequential loss, or for hiring outcomes. Nothing in these terms limits liability that cannot legally be limited.

Termination

You may stop using the service at any time. We may suspend or end an account that breaches these terms, fails to pay, or creates risk to candidates or the platform. After termination, we retain or delete data as described in the Privacy Policy.

Governing law

These terms are governed by the laws of Kenya. Disputes will be handled in the courts of Kenya, unless a mandatory consumer or data-protection rule says otherwise.

Contact for legal questions

Legal questions: developer@optiohire.com · Nairobi, Kenya · or the contact form.